Supply Related Complaints 18004250028 (or) 1912.(24/7)

Electrical safety is very important in daily life, unlike other products we use every day, we cannot see, hear or smell electricity. Hence, we may be under a false notion about its fatality. A moment of carelessness or a piece of faulty equipment can cause an electrical accident. The number one electrical safety tip is: "Be Aware."The more we learn about the safe use of electricity, the less is our chance of injury. The following are a few safety tips to ensure your safety:

1.When you're working outdoors or on a job or in and around the house .Remember: You shouldn't even get close to power lines.

2.We all need electricity, but nobody needs accidents.Don't put your life on the line. Accidents can happen to you or someone you care about if you're not careful. Here is some important information to help you avoid electrical accidents at home and at work.Thanks for being careful!

Ladders can become electrified if brought into contact with electric wires. Even a wooden ladder can conduct electricity. Hence, caution must be taken when you or your contractor are installing siding, painting, cleaning gutters or having any other reason to use a ladder while working outside around your home.

Consider all downed, hanging, or burning wires as they are live- energized. Hence ensure that you stay away from them. Ensure that the children are well aware of such wires before you report the situation to CL&P or the police or fire department. If you happen to be in a vehicle and wires are on or near it, stay in your vehicle and inform others of the danger as well. The TSNPDCL Customer Service Center must be contacted immediately if this situation is faced.

Electric wires may be concealed in the trees or shrubs. Hence, before you trim trees or shrubs, inspect the area carefully for any electrical lines/wires.
Never let children climb utility poles, towers, or trees near power lines.

Some households use a backup generator to supply them with power during an outage, proper installation of generators is essential to prevent a house from fire and avoid electricity feeding back into our lines and endangering the life of an unsuspecting line worker. Please follow these guidelines if you are considering to buy or using a generator: Before you buy a generator, make sure it is the right size for your needs. Always have a licensed electrician install the generator. You may need a town permit or an official inspection. The generator must be connected to your home wiring through a special transfer switch to ensure the electricity produced by the generator does not feed into our electric lines in turn. The exhaust of the Generator is very dangerous and hence it is important that the unit is vented outside. If you have any queries, please call our customer care center immediately.

Before you work on a rooftop television or citizen band radio antenna, ensure that the area is clear of power lines. Install antennas far from the electric lines.

Do not use outdoor power tools such as electric drill, hedge clipper, sander, electric mower in the rain or while working on wet surfaces. Consider installing a ground fault interrupter on outside outlets.

Never construct a kite from wire or metal; always use paper or wood, the same applies for the tail as well. A kite should only be made of dry string or cloth. Always keep your kite away from electric power lines and choose a clear, dry day for flying it. If your kite should get snagged in power lines or in a tree under which lines might be concealed, do not try to free it yourself.

Watch for power lines when sailing or bringing your boat ashore. Lower the mast when pulling the boat on a trailer so you can avoid contact with power lines along the road.

Ensure that all the electrical equipment for your swimming pool is grounded properly. If you're installing a pool, it must be inspected by you're an official electrical inspector when the job is completed. A ground fault interrupter should be installed on your pool's electrical equipment. If a fault occurs in the equipment, the interrupter will instantly cut the power, preventing a serious electric shock. Do not have any plug-in appliances near the pool.

Disclaimer: Though all efforts are made to publish accurate information, web masters do not take any responsibility for any inadvertent error. All those concerned are advised to cross check with the official data published from concerned offices of the TSNPDCL to ensure the correctness of the information provided herein.
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